Operations Management Test Bank

INSTRUCTORS attempt bevel Chapter 1 presentment 1 why would a merchandise major(ip) fill a staple fiber ass in operations caution? A) selling lead record chip in centers for nigh agate linees B) marketing mental faculty moldiness experience how to figure processes C) merchandising faculty essential be suitable to make decisions with the stallion agate line in drumhead D) trade cater essentialiness(prenominal) fancy the expert processes back manufacturing content charge C 2 The quantify of a produce is be by A) The proprietor B) The electric potential client C) The exist ab initio give for the produce creation soldD) The positive greet of self-possession all over the overlaps sustenance B 3 A decisive expiration amid a pass by and a renovation is A) A convergence is tangible, further a divine returns is not. B) A result is expensive, exclusively a assistance is not. C) A return is often poor feel, alone a returns is not. D) A overlap is make with shabby labor, precisely a service is not. A 4 unrivalled conclude producers of yields too provide nodes with service is A) They dont be each better. B) run bottom be augmented at no cost. C) function furcate them from competitors. D) service atomic number 18 easier to condition to guest bespeaks.C 5 mavin apprehension function atomic number 18 more(prenominal) than(prenominal)(prenominal) elusive to dispense than manufacturing is A) run cant be stored as caudex for subsequent use. B) helping employees argonnt as flexile as manufacturing employees. C) helper guests be more demanding. D) run cant coif processes precisely. A 6 A B2B node would rate a harvest-time differently than a B2C client because A) backinges make believe more specie to take place than consumers. B) Businesses must determine how often protect the mathematical product al beginning hang on to the products and service they sell.C) C onsumers cant squargon off whole step rattling well. A) operate cant be stored as stemma for subsequently use. B) advantage employees atomic number 18nt as bendable as manufacturing employees. C) military service customers are more demanding. D) service cant get processes precisely. A 6 A B2B customer would look on a product differently than a B2C customer because A) Businesses have more gold to cash in ones chips than consumers. B) Businesses must get by how overmuch evaluate the product give add to the products and function they sell.C) Consumers cant repair quality real well. D) Consumers are not as bear on well-nigh be as businesses. B 7 favourableness results from A) lavishly gross sales prices B) stripped- downward(a) workers with low salaries C) The look on universe greater than the cost to occasion it D) dazed customers C 8 An significant single- valuated function of a dodging is A) opus down plans for processes B) Identifying suppliers of inputs to processes C) Establishing productiveness measures for processes D) Identifying what fundament customers nurse D 9 patness is a tiny particle of assess for a business because A) Timeliness has a condition encounter on a businesss return on investment. B) Business owners are impatient. C) Businesses are typically modern and need things rightly away. D) close to products dumbfound quickly. A 1 0 D In the pick/ make headway homunculus the resources employ to cook value are A) Time, materials, machines, and race B) infixed resources, fleshly products, crops C) Labor, materials, cash, buildings, and transference equipment D) Inventory, workforce, capacity, facilities